The ONYX Support Center keeps your business up and running with a Knowledge Base of technical info, a News Section of the latest tech bulletins, and Tools to help our Support Crew respond to your issue more efficiently. The ONYX Support Web Portal offers you the convenience of 24/7 access to a new way of keeping your business running smoothly. For more information, visit the ONYX Service™ Products page.

ONYX Support ensures your passion for printing stays profitable.
Top 5 Solutions
  • Product Documentation [+]
  • How do I obtain a registration code? [+]
  • ONYX RIP Update for Version 7.3.2 [+]
  • Learn About ONYX PostScript RIP Options [+]
  • Common Issues when Printing [+]
  • X10 Computer Specifications - Optimal and Minimum Specs (also in Japanese, Dutch and Spanish) [+]
Search for Information
 
Recent Support News
  • Lightjet and Windows XP SP3 [+]
  • Postershop.exe is running, but no screen is visible [+]
  • Before Installing Onyx [+]
 
Web Portal

Support Tools
ISL Light - a remote computer access tool (only available with Support Crew assistance) Click here for Mac

TS FTP Directory - the ONYX Support FTP Site.

HASP Tools - Hardware Key Installation Tools.

Sample Files - an assortment of sample files used during the profiling process or in proofing.

Legacy Product Registration - information on registering any ONYX RIP product pre-7.2. ONYX versions 7.2 and above do not require that you register your product.