Careers - Onyx Graphics - RIP Software for wide-format print


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Why Onyx Graphics?

Onyx Graphics is an exciting and progressive workplace fostering an entrepreneurial spirit that empowers individuals to impact global markets. For over 25 years, our commitment to world-class engineering and understanding what matters most to our customers has made Onyx Graphics a digital printing workflow software leader. We help printing businesses around the world to be more productive and profitable.

Technical Service Technician:

Job Summary

The ONYX Technical Services Technician will be primarily responsible for providing support by phone and by email as well as testing and troubleshooting issues and following up with clients for clarification and resolution on submitted issues.  This is a full-time contact center position where you will help us to delight our customers.  You will interact with colleagues from every department of the company. ​​​​ You will be expected to become an expert on ONYX Products and their functionality as well as to expand your expertise in the wide format printing industry.

The successful candidate will have a track record of solving customer problems, testing to determine root causes of issues, and clearly logging those cases and issues. ​

Main Responsibilities: 


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