Onyx Graphics (“Onyx”) offers the following limited warranty for Onyx software (the “Software”): If the Software materially fails to function as described in its user documentation provided by Onyx, please contact Onyx at support@onxygfx.com to request assistance in resolving the problem. Upon confirming there is a material defect in the Software, Onyx may at its option either (1) correct or replace the Software so that it functions as represented, or (2) refund the amounts paid to Onyx for the defective Software or, in the case of subscription Software, either a prorated refund based on the remaining term of the subscription or the amount of the previous monthly subscription payment.

If the Software purchase was made through a reseller, please contact your reseller for handling of warranty issues.

This right to obtain a refund, repair or replacement for defective onsite Software is limited to a period of 30 days from the date you first purchased the license to that Software. You must report the defective Software to Onyx at the contact listed above before the end of this period. For cloud-based Software hosted by Onyx, you may report the problem at any time during your subscription term. This policy sets forth Onyx’s sole liability and your sole remedy for any defective Onyx Software.