Support

Check our self-help resources for common product questions

Self Help

or
Contact our support team using the form below or call +1 801.984.5353

Sales Questions?

Get your questions answered fast!

Contact our sales team using the form below, and we’ll get back to you shortly.

Send support requests to support@onyxgfx.com

ONYX Advantage


Secure your investment, keep current

Get Advantage

Get the most from your ONYX software solution

ONYX Advantage is so much more than a cost-effective way to keep your software current. It provides access to new versions, additional tools for maximizing production, drivers, and product support..

Did you know?


ONYX Advantage holders receive new versions and updated product releases of ONYX software through an online portal as part of the annual subscription as well as access to global support.

 

Additionally, new drivers are added every month to our existing library of over 2500+ supported devices, making future printer, cutter, and color device purchase choices easy.


Save up to 20% on software updates over 3 years

Expert product support


ONYX Advantage provides more than free product updates to save you money over time, it ensures you get the most out of your investment with easy-to-access product experts from around the globe.

With support teams in the Americas, Europe, and Asia, our product experts can answer questions on anything from how to install new drivers to creating ICC profiles, print-and-cut automation, and more.

Find a Reseller

Take Advantage to the Next Level

Enhance your workflow by utilizing ONYX ColorCheck and ONYX Hub when connecting your Advantage plan to ONYX Thrive

Key features


ONYX Advantage includes specific programs to match product and business needs, such as access to modules such as ColorCheck and ONYX Hub when you connect your Advantage plan to ONYX Thrive.

ONYX Advantage is also available for our RIP products, including ONYX PosterShop and ONYX RIPCenter, with the below key features for the entire suite of ONYX products.

  • Global technical support
  • Support telephone hotline
  • Email center product support
  • Free product upgrades
  • Free printer driver updates
  • Free cutter driver updates

Check out all of the advantages of ONYX Hub and Colorcheck that you will recieve within your ONYX Advantage Plan

ONYX Hub: Insights At Your Fingertips

What is ONYX Hub?

  • Dashboard with browser-based interface
  • Accessible via local network
  • Control center for your print environment

Key Features:

  • Print History: Track volume, ink, and media usage
  • Cost Tracking: Monitor expenses for profit optimization
  • Export Records: Export data for analysis
  • Job submission: Submit print jobs to ONYX Thrive

ColorCheck: Achieve Color Excellence

What is ColorCheck?

  • Tool in ONYX Advantage for ONYX Thrive
  • Enhances color accuracy and consistency
  • Ensures high-standard prints
  • Provides color accuracy data

Why is it Valuable?

  • Ensures consistent color output
  • Eliminates guesswork
  • Verifies print consistency and accuracy
  • Aids equipment maintenance
  • Monitors color variations

See why Advantage works best with ONYX Thrive

Get access to ONYX Hub and ONYX ColorCheck with Thrive connection

ONYX Ripcenter

-Access to global technical support team
-Global phone support
-Product version update
-Access to the latest printer, cutter, and color devices
-How-to videos

ONYX Postershop

-Access to global technical support team
-Global phone support
-Product version update
-Access to the latest printer, cutter, and color devices
-How-to videos

ONYX Thrive

-Access to global technical support team
-Global phone support
-Product version update
-Access to the latest printer, cutter, and color devices
-How-to videos
-ONYX Hub
-ONYX ColorCheck

Learn More

What customers are saying

Get ONYX Advantage

To learn more about ONYX Advantage, Simply fill out the form below and an ONYX Representative will contact you shortly.

ONYX Thrive

Free Trial Download

Receive email of ONYX Thrive trial download. Fill out the form below and an ONYX Representative will contact you shortly with your download link.

All Fields required

See Other Free Trials

Global partners